Japanese Handmade Titanium Acetate Round Glasses Frame Men Women Optical Myopia Eyeglasses Spectacles Prescription Eyewear Gafas
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
A Truly Awful Experience: Overcharged & Met with Terrible Customer Service 😡
I'm writing this as a warning about my truly awful experience. I felt compelled to share this after my order turned into a complete disaster, forcing me to deal with a very frustrating customer service situation. I had received a coupon for 45% off when you spend $250. The coupon was applied to my order and showed it was applied but then when I input my credit card info and hit confirm purchase, my receipt showed the coupon not being applied. Contacted customer service, they assumed that i never put in the coupon code in. I showed a screenshot to which they had to honor the coupon, but the fact that you’re assuming customers are lying? Not good for business. Also, they cancelled my order that i paid an extra $19 for 2 day shipping which delayed since it was cancelled. So it just seems like a shady business to buy from.
Customer: My receipt doesn't show the 45% discount, even though it was applied right before I paid. You overcharged me. CS Rep: I see your order, but there's no coupon code on file. Are you sure you entered it correctly before confirming the purchase? Customer: Yes! I have a screenshot showing it was applied. And now I see you've cancelled my whole order? I paid $19 for two-day shipping that's now delayed because of you! CS Rep: I sincerely apologize for the system error and the cancellation. This is not the standard we aim for. I see the issue now. I will re-process your order with the correct discount and refund the $19 shipping fee immediately. Customer: Fine. This entire process felt incredibly shady and misleading. I won't be shopping here again. CS Rep: I completely understand your frustration. Your corrected order is now confirmed, and the refund has been processed. You will receive an email confirmation shortly.
The reason I left this review on the website is to warn others to be very careful and double-check their receipts.
...But Mozaer.com Restored My Faith in Online Shopping! ✨
It's truly amazing how a simple accessory can completely redefine your daily comfort and style. I've received so many compliments and questions about my new eyewear, and I'm excited to finally share the find. The secret is this pair of Artisanal Japanese Titanium Glasses. They aren't just frames; they're a testament to exquisite craftsmanship, blending feather-light titanium with rich, handcrafted acetate for a fit so perfect, you'll forget you're even wearing them. If you value quality and timeless design, you have to see these for yourself. I have to be honest, I almost gave up on buying glasses online. My last experience with another site was a total nightmare. 😤 I had a coupon that vanished at checkout, customer service basically called me a liar, and to top it all off, they cancelled my order after I’d paid extra for fast shipping! It felt so shady and left me incredibly frustrated. ðŸ˜
After that disaster, I was hesitant to try again. But a friend kept raving about Mozaer.com, so I decided to check out their reviews. 🤔 I saw one that said, "My first time ordering from Mozaer.com. Simple process. My glasses came pretty quickly. The price was right! They fit fine and look great!" That gave me the confidence to give it one more shot.
And I am so glad I did! The entire process on Mozaer.com was the complete opposite of my previous experience. The website was easy to navigate, the pricing was transparent, and my discount was applied without a single glitch. The glasses themselves are fantastic—high quality and a perfect fit. The value for money is just unbeatable. I was so impressed, I even started browsing their beautiful selection of reading eye glasses for women for my mom's upcoming birthday. Mozaer has completely restored my faith in online eyewear shopping! What a relief. 😃✨
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